Support
Bethunana Academy mobile application · Last updated 1 July 2026
Need help with the Bethunana Academyapp? We’re here to assist enrolled students with signing in, accessing courses and assessments, downloading lessons, and any other questions about using the App. Use the contact details below and we’ll get back to you as soon as we can.
Contact us
The fastest way to reach us is by email or phone:
Bethunana Academy
Email: magiftana22@gmail.com
Phone / WhatsApp: 066 093 6871
Emails are responded to within 12 hours on a working day (Monday–Friday, SAST).
How to enrol or get an account
Accounts are created and managed by Bethunana Academy — there is no public sign-up in the App. To enrol as a student and receive your login details, please contact the academy using the email or phone number above. There is no charge to create or use your account within the App.
Frequently asked questions
I can't sign in — what should I do?
Make sure you are using the student number and password provided to you by the academy. Check that you are connected to the internet. If you still can’t sign in, email us at magiftana22@gmail.com and we’ll help reset your access.
How do I access my courses and assessments?
After signing in, your enrolled courses appear on your dashboard. Open a course to see its lessons and any assessments. If a course you expect is missing, contact us so we can check your enrolment.
Can I watch lessons offline?
Yes. Lesson videos you download are stored on your device for offline viewing. You can remove them at any time to free up space.
How do I update my details or reset my password?
Contact the academy using the details above and we’ll update your profile or reset your password for you.
How do I delete my account?
Send a request from your registered email to magiftana22@gmail.com and we will remove your account and associated data. See our Privacy Policy for details on how your information is handled.